Customer Care – UK Delivery, Returns & Curl Support

Welcome to Beautiqe Customer Care. Whether you have a question about your order, want to check UK delivery options, or need help choosing the right Bounce Curl brush or styler for your hair type, our UK-based team is here to help.

🚚 UK Shipping & Dispatch Information

🇬🇧 Dispatched from Our UK Warehouse — All orders are packed and shipped directly from our UK warehouse, meaning fast delivery and zero customs or import fees for UK customers.

🎁 Free UK Delivery Over £50 — Enjoy complimentary tracked UK delivery automatically at checkout on all orders over £50.

⚡ Next Day Delivery Available — Need your Bounce Curl essentials quickly? Select UK Next Day Delivery at checkout for priority dispatch.

📦 Live Order Tracking — As soon as your parcel leaves our warehouse, you will receive a dispatch confirmation email with your live tracking link.

🛡️ 100% Authenticity Guarantee

✅ Official UK Bounce Curl Stockist — Beautiqe is an authorised UK retailer for Bounce Curl. Every brush, shampoo, conditioner, and styler is sourced directly from Bounce Curl with fresh batch codes — never counterfeit, grey-market, or expired stock.

🔄 Returns & Refunds

↩️ Hassle-Free Returns — Changed your mind? Unused, unopened items in their original packaging can be returned in line with our Refund Policy.

📸 Damaged or Incorrect Items — If an item arrives damaged in transit or something is missing from your parcel, please contact our team within 48 hours of delivery with your order number and a quick photo so we can put it right immediately.

💬 Personalised Curl Care Advice

🪮 Not Sure Where to Start? — Choosing between the Define EdgeLift Brush and Volume EdgeLift Brush, or deciding whether the Weightless Collection suits your curl porosity, can feel overwhelming.

✨ Ask Our UK Team — Reach out via our Contact Us page with your curl pattern (wavy, curly, or coily) and hair goals, and we will gladly recommend a tailored Bounce Curl routine.

✉️ How to Contact Us

📧 Email & Contact Form — Email us directly at info@beautiqe.co.uk, use our Contact Us form, or reply to your order confirmation email. Please include your order number (e.g., #BQ1234) for existing order enquiries.

⏱️ Fast UK Response Time — Our UK customer care team aims to reply to all enquiries within 1 business day (Monday to Friday).


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About Us

At Beautiqe, we believe beauty is more than skin deep. Founded in 2020, our mission has been to provide high-quality, authentic Bounce Curl products to our community in the UK. 

💬 Expert Curl Support

Need advice on which accessories to start with? We're here to help

⭐ Trusted by Thousands

Join our community of happy customers with healthy, beautiful curls

Official UK Stockist

Beautiqe is authorised to sell Bounce Curl products in the UK. We stock the latest Bounce Curl products at the best prices for the UK market.  

🛡️ Official Bounce Curl Retailer

100% authentic accessories guaranteed - quality you can trust

Why Buy Bounce Curl Products & Brushes from beautiqe?

🇬🇧 UK Stock, Fast Dispatch

Quick delivery from our UK warehouse, no international delays

🚚 Ships to UK, from the UK

Reliable tracked delivery across the UK with no customs surprises

💯 Best Price Guarantee

Competitive pricing on all Bounce Curl tools and accessories